Interactive Multimedia Learning & Teaching Management System Suite

Mini Courses - Online Frequently Asked Questions

  • Q1.  What is Supplemental CD Software?

    The supplemental software CDs cover a logical group of specific math concepts from several grade levels. They are designed to assist those students who may have gaps in particular areas of MATH, such as fractions. The supplemental CDs offer in-depth review of those MATH concepts from a very basic to a more advanced level. This gives students necessary review of those math concepts to build a strong foundation.

    Each supplemental software CD includes,

    • Highly animated, concise and to-the-point lessons with all three learning modalities (Audio, Visuals and Text) to increase understanding of concepts.
    • Interactive Review helps identify and close learning gaps immediately as it automatically re-teaches concepts with audio, visuals and text. It enhances student learning by allowing them to practice problem solving with real-time feedback and step-by-step instructions.
    • Curriculum Book provides easy access to lessons in eBook format.
    • Printable worksheets and exams allow students flexibility to practice problem solving in a more "traditional way" with pen & paper.
    • Worksheets Solution Guide provides step-by-step solutions to each printable worksheet.
    • Exams Solution Guide provides step-by-step solutions to each printable exam.

    Please see demonstration available at the www.aplustutorsoft.com for more information.

  • Q2. Why would I need the Supplemental CD software from A+ TutorSoft?

    the supplemental softwareCDs are designed to assist those students who may have gaps in particular areas of MATH, such as fractions. The supplemental CDs offer in-depth review of those MATH concepts from a very basic to a more advanced level. This gives students necessary review of those math concepts to build a strong foundation with a fraction of a cost.

  • Q3. What Supplemental CD software titles are available from A+ TutorSoft?

    Please visit our website for all available Supplemental CD software titles. A+ TutorSoft is planning to add more titles soon.

  • Q4. How much is each Supplemental CD software title?

    Typically, each Supplemental CD software title under $25. Please visit us www.aplustutorsoft.com for current pricing.

  • Q5. What type of computer do I need to run the Supplemental CD software?

    Youwill need a computer with Microsoft Windows (XP, Vista, Windows 2000, or Windows 7, Window 8) operating system and about 100MB disk space available on the computer hard drive. The Supplemental CD Software is not compatible with MAC.

  • Q6. I just installed the supplemental CD software but it doesn't work. It's saying "this software has not been validated yet." What should I do?

    When you first install the software after initial purchase, the installation on this machine must be validated. Simply complete the information on the Registration form and submit it. As long as you have an internet connection, the system will send the data to A+ TutorSoft requesting to activate the MATH software. Once activated, you are ready to use the interactive MATH software.

  • Q7.  Why do I have to register the supplemental CD software before I can use it?

    Registering your program allows A+ TutorSoft to determine what version of the software you have which in turn makes the support process easier should you need any technical support. Registeringsoftware also allows you to obtain a valid "license file" which is required to use our Interactive MATH program.

  • Q8. I installed and successfully registered the A+ TutorSoft Supplemental Interactive MATH program. But it does not play the multimedia lessons when I try to open any lesson. What can I do to fix this?

    Our Interactive MATH program uses Adobe Flash Player to play the multimedia lessons. In this case, most likely either you do not have the Adobe Flash Player installed on your computer or the version you have is incompatible with our software. Please close the MATH program and install the Adobe Flash Player version that is included on the CD under "Supporting Applications" folder. Simply double click on the "install_flash_player_10.exe" to start the installation and follow the instructions as they are displayed.

  • Q9. I installed and successfully registered the A+ TutorSoft Supplemental Interactive MATH program. But it does not open any documents such as a topic in the Curriculum Book, Worksheets or Exams. What can I do to fix this?

    Our Interactive MATH program uses Adobe Acrobat Reader to display various documents. In this case, most likely either you do not have the Adobe Reader installed on your machine or the version you have is incompatible with our software. Please close the MATH program and install the Adobe Reader version that is included on the CD under "Supporting Applications" folder. Simply double click on the "AdbeRdr1010_en_US.exe" to start the installation and follow the instructions as they are displayed.

  • Q10. Does this Supplemental Interactive MATH program run on Apple computers?

    Our Interactive MATH program does not run on native Apple computers. However, there is a tool called "Parallels" available that will allow your Apple computer to run in Microsoft Windows like environment.Although we have not thoroughly tested this configuration, we have reports from customers that indicate that the program works very well on Apple computer running the parallels.

    Please note that, we currently do not provide any technical support for this configuration. Please visit www.parallels.com for more detailed information.

  • Q11. Do I need internet to run this Supplemental Interactive MATH program?

    No, the program is designed to be installed on the local computer hard drive and runs locally to the machine where it is installed. And therefore, you do NOT need internet connection to run the MATH program. However, this program MUST be registered before you can use it once the installation is completed. You WILL need internet connection (just this one time) when you are ready to register and "activate" the program.

  • Q.12  How do I know what version of the Supplemental Interactive MATH program I have?

    Please start the Interactive MATH Program and click on the "About Us" in the upper right corner of the application window. You will see an information window displayed and the MATH program version number is listed in the information box.

  • Q13. Can I print the Worksheets and Exams?

    Yes, you can print each worksheet and exam to allow students to work offline using traditional "pencil-paper" method.

  • Q14. Can I print the lessons in the Book, Worksheet Solution Guide or Exams Solution Guide?

    Yes, you can print thelessons in the Book, Worksheet Solution Guide and Exams Solution Guide.

  • Q15. Can I install the Supplemental Interactive MATH program on more than one computer?

    Yes, as long as it is intended for use by the members of the family in the same household. Under the license agreement, you are NOT permitted to install the software for any other use including commercial use. Please see the "Terms and Conditions" of the license agreement for details.

  • Q16. Does A+ TutorSoft offer printed supplemental book products?

    No, currently A+ TutorSoft does not offer printed supplemental book products. However, A+ TutorSoft is working on making printed supplemental book products available soon. Please visit our Books listing with detailed descriptions on our website www.aplustutorsoft.com

  • Q17. I noticed some errors in the multimedia presentation, what should I do?

    Please send an email to support@aplustutorsoft.com with detailed information explaining where you saw the errors.

  • Q18. How can I report problems to A+ TutorSoft?

    Please send an email to support@aplustutorsoft.com to report any problems.